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Products

I recently found out I'm pregnant and I'm wondering when is the best time to start using an anti-stretch mark product?

We recommend that you start using appropriate products from the very beginning of your pregnancy, as this will allow your skin to synthesize enough collagen and elastin. This will make your skin more elastic and reduce the likelihood of stretch marks appearing later in your pregnancy.

How can I be sure that Maternea products will work on my skin?

Maternea products are designed to be effective on all skin types, including sensitive skin. They have been tested in a European laboratory and proven to increase skin elasticity and hydration.

What does hypoallergenic mean?

Hypoallergenic products are designed to minimize the risk of allergic reactions. They are free of common allergens and are suitable for sensitive skin. They also do not contain added fragrances.

What is Regestril TM?

RegestrilTMis a patented active ingredient that stimulates skin cell regeneration and the production of collagen and elastin. It improves skin elasticity and has been shown to reduce existing stretch marks.

How do I use anti-stretch mark products for the best results?

The most important thing for good results is regular use.

If you don't have stretch marks yet, we recommend using a mix of our products twice a day to reduce the likelihood of stretch marks as much as possible.
For example - in the morning, Anti-Stretch Mark Cream, and in the evening, Stretch Mark Prevention Oil. This way you will ensure the best elasticity.

If you already have stretch marks - then the product you should use is Maternea Anti-Stretch Marks Cream. Its formula contains the active ingredient RegestrilTM, which has been proven to reduce already formed stretch marks. We also recommend regular use, twice a day.

How often should I use the intimate gel?

The intimate wash gel can be used daily during shower or bath. It is designed to maintain normal pH and protect the skin in the intimate area.

When should I start using the firming cream?

The cream is specially designed to restore skin after pregnancy and we recommend using it during this time. We use active ingredients with proven anti-cellulite effects so you can enjoy your beautiful skin.

Can I use Maternea Nipple Balm and then breastfeed?

Yes, our nipple balm is safe to swallow. The formula is non-medicated and does not need to be washed off before breastfeeding.

Are there any potential side effects or skin problems that could harm me?

Rest assured, your safety and comfort are our priority. Our products are hypoallergenic and dermatologically tested, which means they are designed to minimize the risk of skin reactions. And, our ingredients are proven safe for pregnant women.

What is the shelf life of the products?

The shelf life of cosmetic products manufactured in the EU is usually 36 months from the date of manufacture. This gives you enough time to use our products throughout your pregnancy. Check the label on the packaging for the specific expiry date. There is also a mark on the packaging for the expiry date after opening, when the product has already been in contact with the external environment. For Maternea products, this period is 9 months.

Shipping and payments

How long does shipping usually take?

Standard shipping typically takes up to 5 business days, while expedited options may arrive sooner.

What payment methods do you accept?

We accept major credit and debit cards, as well as popular digital payment methods such as Apple Pay and Google Pay. Cash on delivery is also supported. Available payment options are shown at checkout.

Returns and refunds

What is your return policy?

We accept returns within a specified timeframe, provided the item is unused, in its original condition, and includes all packaging and tags. Please review our full return policy for details.

How do I start a return or exchange?

To begin a return or exchange, simply contact our customer support team with your order number and the reason for your request. We’ll guide you through the next steps.

When will I receive my refund?

Once your returned item has been received and inspected, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider.

Can I return a sale or discounted item?

Eligibility for returning sale or discounted items may vary. Please check the specific product details or refer to our return policy to see if your purchase qualifies.